Payment Policies
The purpose is to ensure students understand their obligations and provide payments in a timely manner.
SWOSU Payment Policy
- Student account payments are due in full the Friday before classes start each semester. Students are subject to up to three, 5 percent late fees if not paid in full by the due date.
- Online payments plans are available. Students should have their account paid in full or enroll in a payment plan, by the first late fee date, to avoid late fee charges.
- The Bursar's Office is responsible for billing and collecting room and board charges. Room and Board charges will be created only after a student pays a $100 non-refundable deposit and fills out a Residence Life Housing contract through StarRez.
Complete Withdrawal from SWOSU
- 100 percent refund for dropping all courses before the courses begin. In order to receive a refund for courses shorter in duration than four weeks, the student must drop the course before the course begins.
- 100 percent refund for dropping all courses during the first 10 class days for a regular term course, first five class days of a regular summer or eight-week course, or first two class days of a four week course.
- No refund for students withdrawing after the 10th class day for a regular term course, after the fifth day of a regular summer or eight-week course, or after the second class day of a four-week course. For interim/seminar courses, there is no refund if the student drops after the course begins.
Schedule Adjustments (DROP)
- 100 percent refund for dropping class(es) during the first 10 days of a regular term course, during the first five days of a summer or eight-week course, during the first two days of a four-week course, or prior to the first class meeting of a course less than four weeks in length.
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- No refund for dropping class(es) after the 10th day of a regular term course, after the fifth day of a summer or eight-week course, or after the second day of a four-week course. Courses shorter in duration than four weeks must be dropped before the course starts in order to receive a refund.
Refunds are based upon the day the classes are dropped or the official student withdrawal is completed, not on the date that the student stopped attending classes. To officially withdraw from all courses, student must contact the Academic Records’s Office in person or by their SWOSU e-mail.
Tuition refunds will not be processed until after the 10th class day of each semester or fifth class day of the summer. Refunds are disbursed to students via ECSI.
For schedule adjustments and complete withdrawals:
Course Length |
Refund Deadline |
| 16-week | 10 days to drop for a refund |
| 8-week | 5 days to drop for a refund |
| 4-week | 2 days to drop for a refund |
| Interim/seminar | prior to the first day of class |
Mary Mabry Savage Apartment Payments
- Residents may enroll in an online payment plan to avoid possible late fees.
Other Payments
- Parking fines
Parking tickets are given by campus police officers. All unpaid tickets will be entered on the students account within 2-3 business days. - Billing to Outside Businesses or Persons
Departments who provide a service to an individual, group or business outside the University will provide the necessary information to the Scholarship Billing Specialist in the Bursar’s Office. The Bursar's Office will track issuance and payment of all invoices by using a sequential numbering system. All bills are payable at the Bursar's Office. - Financial Aid Repayments
Student Financial Services informs the Bursar's Office if a student owes funds back to the University. Student Financial Services will then send a letter to the student informing them of their repayment. When the student repays, a receipt is sent to the Financial Aid Office so the student can begin receiving financial aid. - Other University Departments
All departments must deposit checks or cash within 24 hours of receipt at the Bursar’s Office. A check-up sheet and payer names to verify the money counted is required.
Tuition, Room & Board Refund Policy
- The first tuition refund list is prepared after the add/drop period has ended. The list is reviewed by the Bursar's Office and are sent to the student's preferred refund delivery method with that same week. A manual refund check may be prepared in office if a student still owes a balance from a previous semester.
Bursar Hold & Enrollment Policy
- A student with an outstanding balance will have a Bursar Transcript Hold placed on his or her account. The hold will prevent the student from accessing his or her academic records including transcripts and diplomas until the account is paid in full.
- A bursar hold will prevent the student from enrolling in future semesters. Students with outstanding balances greater than $1,000 will not be allowed to enroll in the next semester.
- A student with a federal financial aid payback or a balance listed with a collection agency will not be allowed to enroll until the balance is paid in full.
Collections Policy
To ensure the efficient pursuit of collection of money owed to the University.
Collection Agency Policy
- Account holders with outstanding balances will receive an invoice and/or statement, by mail, requesting payment. A statement will be mailed at the end of the semester and again three months before the collection report is processed. The message on the statement reminds the account holder to pay promptly to avoid having the account turned over to a collection agency.
- If an account remains delinquent, the University will take action to bring the account into compliance up to and including assignment to a collection agency. If the account holder does not respond to the letters the account is turned over to the University's second collection agency for further efforts to collect the account.
- Delinquent accounts may also be forwarded to the Oklahoma Tax Commission warrant intercept program for collection.
- Account holders are responsible for any and all collection charges (up to 28 percent of the original debt) incurred on delinquent accounts as SWOSU attempts to collect debts owed to the university. Delinquent account information is disclosed to credit reporting agencies, which may endanger your credit rating.
- If an account is assigned to an external collection agency, the account must be paid in full before accessing records or enrolling in additional classes.

