Services and Key Personnel
ITS Services
- Accounts and Passwords (Single Sign On, UI, etc.)
- Administrative and Business System (Colleague, Argos, Synoptix, etc)
- Cybersecurity Awareness
- Email and Collaboration (Microsoft Office 365, Dropbox, Google Drive)
- Information Security (Antivirus Software, Firewalls, Cybersecurity Awareness)
- Network and Wireless (Wireless Access, VPN, RDP, etc.)
- Phone and Internet
- Servers, Backup, and Storage
- Software (Microsoft Office, Antivirus Software, etc.)
Name | Ext. | Title: | Main Supports: | Secondary Supports: |
---|---|---|---|---|
Brandon Lucas | 3280 | IT Client Support Specialist | Wifi, Projectors, Printer Installation and Maintenance | |
Cody Dirickson | 3253 | IT Technical Support | Software, Computer Labs Updates, Installation and Maintenance, PC Inventory, Setting up PC (Laptop/Desktop) | Single Sign On Login, Account Credentials, Printer & Projector Installation |
Dian Ray | 3271 | Director | Overseeing ITS Operations | Colleague Sys Admin, PX, Argos |
Kandi Yancey | 7071 | Assistant Director | Sys Admin, New Projects Implementation and Onboarding | Colleague Sys Admin and VOIP |
Kathy Megli | 3204 | Helpdesk Specialist | Invoice, PO, Requisition, ITS Computer Lab Maintenance | |
Michael Brinkley | x2105 | IT Technician | Sayre Remote Location IT Support | |
Rene' Mason | 3799 | Network Administrator | Network, Servers, Employee and Student Email mailboxes | Wifi, Aruba |
Ryan Henson | 3206 | Application System Analyst | Softdocs Products: Etrieve Forms and Workflow, Content, PX Data Migration, SWIM Database | Argos Reporting, OneCard |
Tiffany Thiessen | 7070 | Helpdesk Specialist | Single Sign On Login, Account Credentials, Ellucian Mobile, ITS Videos | |
Tyler Henson | 3203 | Application System Analyst | Argos, Synoptix, OneCard, Recruit, CETL Database | Softdocs Products: Etrieve Forms and Workflow, Content, PX Data Migration |
TBD | System Administrator | Colleague Administrator and VOIP |
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