Services and Key Personnel
ITS Services
- Accounts and Passwords (Single Sign On, UI, etc.)
- Administrative and Business System (Colleague, Argos, Synoptix, etc)
- Cybersecurity Awareness
- Email and Collaboration (Microsoft Office 365, Dropbox, Google Drive)
- Information Security (Antivirus Software, Firewalls, Cybersecurity Awareness)
- Network and Wireless (Wireless Access, VPN, RDP, etc.)
- Phone and Internet
- Servers, Backup, and Storage
- Software (Microsoft Office, Antivirus Software, etc.)
ITS Key Personnel
Brandon Lucas
Classroom Technology/WIFI System Specialist
580.774.3280
Main Supports
Wifi, Projectors, Printer Installation and Maintenance
Cody Dirickson
IT Technical Support
580.774.3253
Main Supports: Software, Computer Labs Updates, Installation and Maintenance, PC Inventory, Setting up PC (Laptop/Desktop)
Secondary Supports: Single Sign On Login, Account Credentials, Printer & Projector Installation
Dian Ray
Director
580.774.3271
Main Supports: Overseeing ITS Operations
Secondary Supports: Colleague Sys Admin, PX, Argos, Canvas
Kandi Yancey
Assistant Director
580.774.7071
Main Supports: Overseeing Network Operations, New Projects Implementation and Onboarding
Secondary Supports: Colleague Sys Admin and VOIP
Kathy Megli
Helpdesk Specialist
580.774.3204
Main Supports: Invoice, PO, Requisition, ITS Computer Lab Maintenance, Inventory
Justin Tate
System Administrator
580.774.3263
Main Supports: Colleague Administrator and VOIP
Michael Brinkley
IT Technician
580.774.2105
Main Supports: Sayre Remote Location IT Support
Rene' Mason
Network Administrator
580.774.3799
Main Supports: Network, Servers, Employee and Student Email mailboxes, O365
Secondary Supports: Wifi, Aruba
Ryan Henson
Application System Analyst II
580.774.3206
Main Supports: Softdocs Products: Etrieve Forms and Workflow, Content, PX Data Migration, SWIM Database, Colleague Subroutine
Secondary Supports: Argos Reporting, OneCard
Tiffany Thiessen
Helpdesk Specialist
580.774.7070
Main Supports: Single Sign On Login, Account Credentials, Ellucian Mobile, ITS Videos
Billy Moeller
Application System Analyst II
580.774.3203
Main Supports: Argos, Synoptix, OneCard, Recruit, CETL Database
Secondary Supports: Softdocs Products: Etrieve Forms and Workflow, Content, PX Data Migration