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Services and Key Personnel

ITS Services

  • Accounts and Passwords (Single Sign On, UI, etc.)
  • Administrative and Business System (Colleague, Argos, Synoptix, etc)
  • Cybersecurity Awareness
  • Email and Collaboration (Microsoft Office 365, Dropbox, Google Drive)
  • Information Security (Antivirus Software, Firewalls, Cybersecurity Awareness)
  • Network and Wireless (Wireless Access, VPN, RDP, etc.)
  • Phone and Internet
  • Servers, Backup, and Storage
  • Software (Microsoft Office, Antivirus Software, etc.)

ITS Key Personnel

Brandon Lucas

IT Client Support Specialist

580.774.3280

Main Supports
Wifi, Projectors, Printer Installation and Maintenance

Cody Dirickson

IT Technical Support

580.774.3253

Main Supports: Software, Computer Labs Updates, Installation and Maintenance, PC Inventory, Setting up PC (Laptop/Desktop)

Secondary Supports: Single Sign On Login, Account Credentials, Printer & Projector Installation

Dian Ray

Director

580.774.3271

Main Supports: Overseeing ITS Operations

Secondary Supports: Colleague Sys Admin, PX, Argos, Canvas

Kandi Yancey

Assistant Director

580.774.7071

Main Supports: Overseeing Network Operations, New Projects Implementation and Onboarding

Secondary Supports: Colleague Sys Admin and VOIP

Kathy Megli

Helpdesk Specialist

580.774.3204

Main Supports: Invoice, PO, Requisition, ITS Computer Lab Maintenance, Inventory

Justin Tate

System Administrator

580.774.3263

Main Supports: Colleague Administrator and VOIP

Michael Brinkley

IT Technician

580.774.2105

Main Supports: Sayre Campus IT Support

Rene' Mason

Network Administrator

580.774.3799

Main Supports: Network, Servers, Employee and Student Email mailboxes, O365

Secondary Supports: Wifi, Aruba

Ryan Henson

Application System Analyst

580.774.3206

Main Supports: Softdocs Products: Etrieve Forms and Workflow, Content, PX Data Migration, SWIM Database, Colleague Subroutine

Secondary Supports: Argos Reporting, OneCard

Tiffany Thiessen

Helpdesk Specialist

580.774.7070

Main Supports: Single Sign On Login, Account Credentials, Ellucian Mobile, ITS Videos

Tyler Henson

Application System Analyst

580.774.3203

Main Supports: Argos, Synoptix, OneCard, Recruit, CETL Database

Secondary Supports: Softdocs Products: Etrieve Forms and Workflow, Content, PX Data Migration