Services and Key Personnel
ITS Services
- Accounts and Passwords (Single Sign On, UI, etc.)
- Administrative and Business System (Colleague, Argos, Synoptix, etc)
- Cybersecurity Awareness
- Email and Collaboration (Microsoft Office 365, Dropbox, Google Drive)
- Information Security (Antivirus Software, Firewalls, Cybersecurity Awareness)
- Network and Wireless (Wireless Access, VPN, RDP, etc.)
- Phone and Internet
- Servers, Backup, and Storage
- Software (Microsoft Office, Antivirus Software, etc.)
ITS Key Personnel
Brandon Lucas
IT Client Support Specialist
580.774.3280
Main Supports
Wifi, Projectors, Printer Installation and Maintenance
Cody Dirickson
IT Technical Support
580.774.3253
Main Supports: Software, Computer Labs Updates, Installation and Maintenance, PC Inventory, Setting up PC (Laptop/Desktop)
Secondary Supports: Single Sign On Login, Account Credentials, Printer & Projector Installation
Dian Ray
Director
580.774.3271
Main Supports: Overseeing ITS Operations
Secondary Supports: Colleague Sys Admin, PX, Argos, Canvas
Kandi Yancey
Assistant Director
580.774.7071
Main Supports: Overseeing Network Operations, New Projects Implementation and Onboarding
Secondary Supports: Colleague Sys Admin and VOIP
Kathy Megli
Helpdesk Specialist
580.774.3204
Main Supports: Invoice, PO, Requisition, ITS Computer Lab Maintenance, Inventory
Justin Tate
System Administrator
580.774.3263
Main Supports: Colleague Administrator and VOIP
Michael Brinkley
IT Technician
580.774.2105
Main Supports: Sayre Campus IT Support
Rene' Mason
Network Administrator
580.774.3799
Main Supports: Network, Servers, Employee and Student Email mailboxes, O365
Secondary Supports: Wifi, Aruba
Ryan Henson
Application System Analyst
580.774.3206
Main Supports: Softdocs Products: Etrieve Forms and Workflow, Content, PX Data Migration, SWIM Database, Colleague Subroutine
Secondary Supports: Argos Reporting, OneCard
Tiffany Thiessen
Helpdesk Specialist
580.774.7070
Main Supports: Single Sign On Login, Account Credentials, Ellucian Mobile, ITS Videos
Tyler Henson
Application System Analyst
580.774.3203
Main Supports: Argos, Synoptix, OneCard, Recruit, CETL Database
Secondary Supports: Softdocs Products: Etrieve Forms and Workflow, Content, PX Data Migration