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Services and Key Personnel

ITS Services

  • Accounts and Passwords (Single Sign On, UI, etc.)
  • Administrative and Business System (Colleague, Argos, Synoptix, etc)
  • Cybersecurity Awareness
  • Email and Collaboration (Microsoft Office 365, Dropbox, Google Drive)
  • Information Security (Antivirus Software, Firewalls, Cybersecurity Awareness)
  • Network and Wireless (Wireless Access, VPN, RDP, etc.)
  • Phone and Internet
  • Servers, Backup, and Storage
  • Software (Microsoft Office, Antivirus Software, etc.)

ITS Key Personnel

Brandon Lucas

Classroom Technology/WIFI System Specialist


Main Supports
Wifi, Projectors, Printer Installation and Maintenance

Cody Dirickson

IT Technical Support


Main Supports: Software, Computer Labs Updates, Installation and Maintenance, PC Inventory, Setting up PC (Laptop/Desktop)

Secondary Supports: Single Sign On Login, Account Credentials, Printer & Projector Installation

Dian Ray



Main Supports: Overseeing ITS Operations

Secondary Supports: Colleague Sys Admin, PX, Argos, Canvas

Kandi Yancey

Assistant Director


Main Supports: Overseeing Network Operations, New Projects Implementation and Onboarding

Secondary Supports: Colleague Sys Admin and VOIP

Kathy Megli

Helpdesk Specialist


Main Supports: Invoice, PO, Requisition, ITS Computer Lab Maintenance, Inventory

Justin Tate

System Administrator


Main Supports: Colleague Administrator and VOIP

Michael Brinkley

IT Technician


Main Supports: Sayre Remote Location IT Support

Rene' Mason

Network Administrator


Main Supports: Network, Servers, Employee and Student Email mailboxes, O365

Secondary Supports: Wifi, Aruba

Ryan Henson

Application System Analyst II


Main Supports: Softdocs Products: Etrieve Forms and Workflow, Content, PX Data Migration, SWIM Database, Colleague Subroutine

Secondary Supports: Argos Reporting, OneCard

Tiffany Thiessen

Helpdesk Specialist


Main Supports: Single Sign On Login, Account Credentials, Ellucian Mobile, ITS Videos

Billy Moeller

Application System Analyst II


Main Supports: Argos, Synoptix, OneCard, Recruit, CETL Database

Secondary Supports: Softdocs Products: Etrieve Forms and Workflow, Content, PX Data Migration