Collection Agency Policy

Section I

Purpose

To ensure the efficient pursuit of collection of money owed to the University.

Section II

Procedure

1. Account holders with outstanding balances will receive invoices and/or statements requesting payment. The message on the statement reminds the account holder to pay promptly to avoid having the account turned over to a collection agency.
2. If an account remains delinquent, the University will take action to bring the account into compliance up to and including assignment to a collection agency. If the account holder does not respond to the letters the account is turned over to the University's second collection agency for further efforts to collect the account.
3. Delinquent accounts may also be forwarded to the Oklahoma Tax Commission warrant intercept program for collection.